Having a rich experience, and expertise to set up and manage any type of call center operations, SolsNet Call Center has been evolved, in the business world, as a corporate decoder to interpret, translate and understand the voices of global customers.
SolsNet Call Center, with high-tech infrastructure to run campaign for our international clients, offers a broad range of services for call center operations including various inbound and outbound calls for our foreign clients across United States, UK and many European countries.
SolsNet has established a dedicated call center facility which is specialized in executing tele-customer support, telemarketing operations and tele-sales campaign besides numerous projects ranging from remote call monitoring to end-to-end processing services, and from order taking to back office processing. Our services also include exclusive call centre training programs for various clients in both private and public sector. Starting from conventional welcome calls to verbal queries related to verifications, surveys, lead generation, offshore recoveries etc., we are, in fact, capable to handle an entire range of calls, online inquiries etc.. We provide both voice and non-voice services in any media including phone, email, chat plus voice chat, white mail, and fax.

Service Highlights:
• Tele sales and telemarketing campaigns
• Outbound cold telemarketing
• Back office processing that includes data entry, transcription, research and analysis
• Acquisition and sales program that includes inbound services and sales, outbound sales, order taking and fulfillment, lead generation, product information requests, and subscription renewals
• Order processing service
• Remote call monitoring
• Live operator answering service
• Transaction processing
• Accounting services
• Toll-free telephone answering service
• Message delivery answering service
• End-to-end processing services
• Remote network management
• Non-voice services including medical transcription, legal transcription, and general transcription services
• 24/7customer support
• 24/7 telephone answering service
• Dispatch of service, emergency or technical support personnel